Careers

Thank you for your interest in working for Kilgore Samaritan Counseling Center.

 

ADMINISTRATIVE ASSISTANT – OPERATIONS

POSITION DESCRIPTION

POSITION TITLE:                              Administrative Assistant – Operations

REPORTS TO:                                     Executive Director

GENERAL DESCRIPTION:              The Administrative Assistant – Operations assists Executive Director and therapists in managing the office and in carrying out Center administrative services. Works closely with Administrative Assistant – Finance

MAJOR RESPONSIBILITIES:

Office Management

• Makes recommendation on office policies and procedures
• Provide secretarial and receptionist duties and manages phones
• Provide administrative support for the Executive Director, staff, and Board of Directors
• Manage client intakes, handles fees, assists with invoices, determines client eligibility and insurance coverage
• Supports insurance collections, filing of insurance claims, and manages discharge procedures
• Maintain Center files and records
• Assists with physical facilities management
• Maintains offices supplies, Center’s materials, and office equipment

Center Administrative Services

• Opening the Center offices and orients new and existing clients to the Center
• Assist the Executive Director and Clinical Director as needed
• Assists Executive Director with Center reports, board documents, correspondence, and other materials, as needed
• Handles phone intake information, schedules first appointment, and assists new clients with intake paperwork
• Manages intake appointments, and appointment book
• Answering the phone and responding to routine inquiries about the Center
• Taking and distributing messages for all staff
• Monitor Center office and reception area space and furnishings
• Process requests for office equipment and supplies shall purchase these within the limits of the budget allocation
• Input and track client and Samaritan Fund client statistics
• Ability to work extra office hours, if needed
• Maintains client and marketing database
• Responsible for website and social media maintenance and updates.
• Provides administrative support for fundraising, marketing, and public relations
• Works with and assists financial manager

Assigned Projects

• Fall Donation Letter
• Fundraisers
• Any additional projects the Executive Director assigns

EXPERIENCE AND QUALIFICATIONS:

• Desired two years of college or Associate Degree in Business or preferred four year college degree
• Working knowledge of office methods, procedures, and equipment
• Ability to manage client intake, assessment, and referral procedures
• Ability to deal professionally and effectively with the public
• Ability to deal with a diversity of people in many types of crisis situations, make appropriate assessments and referrals, and recognize one’s own limitations
• Ability to maintain strict confidentiality
• Skill in typing, language use, and spelling
• Skill with computers and word processor
• Commitment to accuracy and consistency in bookkeeping methods
• Skills in time management and planning
• Ability to take initiative and work independently
• Ability to manage a wide variety of activities and functions
• Ability to create a hospitable and smoothly functioning environment for staff, clients, and visitors to the Center
• Ability to interpret the mission of the Center to others
• Knowledgeable in QuickBooks, MS Outlook, MS Office Suite
• General knowledge and understanding of website and social media operations

Please email your resume and cover letter to info@kilgorecounseling.org.